Reid Park Zoo is Open! Here’s What You Need To Know.

Reid Park Zoo is Open with a Modified Guest Experience

Are you ready to meet Penzi and the meerkat pups? Reid Park Zoo is ready to welcome you back.

During your next visit to the Zoo, you will notice that we are taking significant measures to protect the health and wellness of our community and prevent the spread of COVID-19. Here are some important changes to make note of before you visit to help you plan your day.

  • Tickets must be reserved in advance. All tickets must be pre-purchased in advance on the Zoo’s website — including tickets for Zoo members. Guests will only be admitted during their scheduled day, and tickets will be scanned for touchless entry. No tickets or memberships will be sold at the gate. Get tickets here.
  • You can come to the Zoo anytime between 9 a.m. and 4 p.m. on your scheduled day. Please note that the Zoo tends to be less busy in the afternoons, offering more room to social distance.
  • You must wear a mask and/or face covering during your visit. Please be courteous of other Zoo guests: Should you need to briefly remove your mask at any time, such as to eat or drink, you must be more than 6 feet away from other visitors. In response to CDC guidelines, masks or face coverings must fit snugly against the face, cover the nose and mouth, and be secured under the chin.
  • Social distancing is a must.  A limited number of guests will be admitted per day, allowing guests to spread out during their visit.  Please remain 6ft apart at all times from other parties. There are signs and sidewalk markers to help guide you.  If another party is gathered at an exhibit, please go visit another animal and come back to the exhibit when it is less busy.
  • Interactive amenities are unavailable for the time being. The carousel, train rides, play equipment, giraffe feedings, keeper presentations, and indoor areas such as the Zoo’s Conservation Learning Center are unavailable as an extra safety precaution. Zoo education programs, including field trips, will be offered online only.
  • Bring water! Zoo water fountains are closed as a measure to prevent the spread of COVID-19.  Hydration is important (especially when it is hot outside), so we encourage you to bring water.  Water is also available for purchase from food carts throughout the Zoo.
  • The animals need social distancing, too. Animals who are more susceptible to human illnesses will have extra distancing barriers around their habitats for added protection.
  • Construction is underway for phase one of the Zoo’s 10 Year Master plan! The Cafe, Gift Shop, and Front Gate are closed for construction. Guests will enter the Zoo through a temporary entryway and will be able to find plenty of food and retail options at carts located throughout the Zoo. Plexiglass barriers at retail kiosks will provide protection for team members and guests and transactions will be limited to credit cards – no cash.

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  • Please stay home if you are not well. All Zoo employees are required to wear masks and will not be allowed to work if they are sick. Guests who are sick are also required to stay home and reschedule their visit for another time.
  • We’re cleaningcleaningcleaning. Highly touched areas including handrails, restrooms, credit card machines, and employee areas are being sanitized frequently in accordance with current CDC safety protocol.

The health of our guests, staff, and animals is our first priority, and we are pleased to offer a relaxing outdoor experience across 24-spacious acres. Thank you for your cooperation and helping to ensure your Zoo can remain open while providing the opportunity to enjoy the mental and physical benefits of being outdoors and in nature.

Thank You For Supporting Reid Park Zoo

We are endlessly thankful for our incredible community. Thank you for your unwavering support of your Zoo during our closure. We are excited to welcome you back into the Zoo, and will continue bringing the Zoo to you online on our website, Facebook, Twitter, and Instagram pages.