Membership FAQ

What do I do if I lose my membership card or my information changes?

Reid Park Zoological Society charges $5 to replace a lost membership card. Call us (520-881-4753) to charge the replacement card, or simply order a card during your next visit to the Zoo.

Why do I have to show a photo ID when I use my membership card to enter the Zoo?

To prevent misuse of membership cards, we require the named adults present to show photo ID upon entering the Zoo. If memberships were shared by families and friends, we would not be able to support your Zoo as effectively. This policy also protects our members should their cards be lost or stolen.

Can my child care provider or relative use my membership to bring my kids to the Zoo?

A named adult MUST be present to cover any children on the membership. If a child care provider/nanny/babysitter/grandparent or anyone else will be bringing any covered children WITHOUT a named adult, they must be added as an additional named adult on the membership for $20/year. If a named adult is not present, children will be required to pay admission.

Can my kids come alone to the zoo with my membership cards?

A named adult MUST be present to cover any children on the membership. If an older child will be bringing any younger siblings to the zoo without a named adult present, they must be added as an additional named adult on the membership for $20/year and he or she will receive her own membership card. If a named adult is not present, children will be required to pay admission.

I am moving or no longer want my membership. Can I get a refund?

Membership dollars directly support Reid Park Zoo’s operation and conservation work, and we are unable to refund Memberships. However, check with the local zoo in your new area for reciprocal zoo benefits for the remainder of your Reid Park Zoo Membership.

Is there a military discount?

If you join or renew at the gate and bring valid ID for active or retired military or call our Membership office (and provide a scan of valid ID), we offer 20% off the base price of any membership level. Military discount cannot be combined with any other discounts or promotions, include weekend specials if offered.